Center for Continuing and Distance Education

FREQUENT QUESTIONS

What documentation do I need to enroll in the courses?

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No documentation is required, you will only fill out a form where you will be form where you will be asked for personal information.

Where do I register?

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Our registrations can be made in the Continuing Education School System, at the following link Continuing Education, at the following link http://sistemas.uaeh.edu.mx/dec/seec/index.php

I misspelled my email address during my registration, how can I correct it? correct it?

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You should send your well-written email to cecyd_enlace@uaeh.edu.mx, the subject of the email should be MAIL UPDATE and we will help you to change it. change it.

How do I pay for the course?

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When you finish your registration in the system, your enrollment folio is generated and you are given the option to pay online or you are given the option of paying online or downloading the payment form that you can you can print to pay at the bank.

My payment form expired, how do I get a new one?

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You will need to send your payment form to cecyd_enlace@uaeh.edu.mx. payment form or your full name and folio or account number which can be found on the payment form. on the payment form. The subject of the email should be REGENERATION.

What do I have to do after making the payment?

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None, you just have to wait for the confirmation email to arrive to your email confirmation of registration course data, it will be sent 72 hours before the course starts. before the course starts.

I enrolled in your courses, how can I know if my payment was made correctly? payment was made correctly?

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Send your proof of payment to cecyd_enlace@uaeh.edu.mx payment, full name, name of the course you enrolled in and folio or account number that you or account number that you find in your payment form. The subject of the email should be PROOF OF PAYMENT.

If I have completed my English language certification, how long does it take for my does it take to receive my physical certificate?

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Results take 15 to 20 business days to arrive after your your application application date.

I am having problems with my registration, what can I do? what can I do?

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Send a screenshot of the problem to cecyd_enlace@uaeh.edu.mx, the subject of the email should be INSCRIPTION, then you will be told how to how to solve the problem.

I enrolled in your online courses, how long will it take to send me my access data? access to the platform?

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Access data will be sent 48 hours before the course starts.

I am unable to enter the synchronous session of the online courses, can I view the recording of the recording of the session?

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Yes, the recording will be available on the synchronous sessions forum published on the the educational educational platform.

If I have any technical problem in the virtual course, can I get advice?

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Yes, you will be accompanied by a tutor who will provide technical advice during the course. the development of the course.

CECyD Building
Luis Donaldo Colosio Blvd. 184, PRI Chacón Col.
Mineral de la Reforma, Hidalgo
C.P. 42186


Phone numbers:
771 713 5170

CEVIDE Building First Floor
Carretera Pachuca, Tulancingo Km. 4.5
Col. Carboneras, Mineral de la Reforma Hidalgo
C.P. 42084


Phone:
771 717 2000 ext: 13511