University Ombudsman's Office
Human Rights Regulations
Ombudsman's Office
Frequently Asked Questions
How can I contact the University Ombudsman's Office?
To request assistance or guidance, go to the University Ombudsman's Office located on the 6th floor, Rectory Towers on the Pachuca-Actopan Highway, Km. 4.5; or call 71 72 000 Ext. 10801 and 10802. Km. 4.5; or call 71 72 000 Ext. 10801 and 10802. We are also at your service at the institutional e-mail addresses:
quejas_du@uaeh.edu.mx and
asesorias_du@uaeh.edu.mx
How can I file a complaint?
Send your complaint by filling out the electronic form that is available
available
HERE
or submit your complaint by going to the University Ombudsman's Office located on the 6th floor of the Rectory Towers at
Pachuca-Actopan Highway. Km. 4.5.
Can I file a complaint via telephone?
No, in order to comply with the principle of
confidentiality, the complaint must be filed directly
the Office of the University Ombudsman or by e-mail.
It is not appropriate to do so by telephone.
Can I file a complaint on behalf of another person? person?
No, but you can report the facts so that the University Ombudsman's Office is aware of them and initiates an investigation or improvement action.
investigation or improvement action.
How many complaints can I file with the University Ombudsman's Office?
As many as necessary, there is no limit.
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Do you have a complaint or request?
Work plan to promote the Culture of Peace
